About SwiftLane
The team behind the morning routes
SwiftLane Logistics is a 40-person delivery and fulfilment team at Port Klang, moving parcels for online sellers since 2019.
Our story
Started with two rented vans and a 6pm promise
Aaron Yap spent eight years in a freight office beside Northport, watching containers cross oceans on schedule while parcels for small online sellers took three days to cross the Klang Valley. The gap bothered him more each year.
In 2019 he leased two vans and offered nearby sellers a single deal: hand your parcels over by 6pm and they are delivered the next working day. The promise held, word spread, and by 2021 SwiftLane had taken its first warehouse bay in Bandar Sultan Suleiman and signed its first pick and pack clients.
Today 24 vans leave the Port Klang hub every working morning, routed the night before, backed by a racked warehouse and an ops room that answers its own WhatsApp. The deal has never changed: the cutoff is a promise, not a target.
Four rules the whole floor runs on
Every parcel is scanned
Pickup, inbound, outbound and delivery. If a parcel moves, a scan says so, and seller and buyer can both see the same trail. Nothing rides a van unrecorded.
Honest windows only
We quote delivery windows we can keep. If a route is running late, the buyer hears it from us first, with a new window, not a silent reschedule.
A person answers
WhatsApp messages reach the ops room during depot hours, not a bot. The person replying can see your parcels on the routing board.
Weekly invoices, line by line
Every charge is itemised by parcel and route, so your Monday invoice reads like the week actually went. Disputes are checked against scans and settled within the week.
The people on the routing board
Around 40 of us keep the routes moving. These three set the pace.
Aaron Yap
Founder and managing director
Eight years in freight at Northport before starting SwiftLane in 2019. Still rides a delivery route one morning each month.
Priya Manickam
Head of fulfilment
Runs the warehouse floor, from inbound scans to stock counts. Her pick error rate last year: eleven orders out of ninety thousand.
Syafiq Ramli
Fleet and routing lead
Plans every van's route the evening before and watches the 7.30 departure like a hawk. Keeps the 98.6 percent next-day rate honest.
See the warehouse before you decide
Drop by the Port Klang hub for a walk-through, or start with a one-week delivery trial and judge us by the scans.